MailChimp Module FAQs/Support

Is there a MailChimp Module for Joomla 1.0.x?

Sorry, mod_mailchimp2 started life as a joomla 1.5 module, and there's enough demand to back-port it to Joomla 1.0, especially as Joomla 1.0 has passed end-of-life. Contact us if you need assistance with a Joomla upgrade.

MailChimp Module 2 Setup

mailchimp video tn

This video will answer the most common questions about the MailChimp Module.  Have additional questions? Create a support ticket.

Does MailChimp Module2 work with Joomla 2.5?

Yes, the latest version of 3by400's MailChimp Module2 does work with Joomla 1.5 and 2.5. Please click the link to the left to install the latest version.

Received e-mail: "Your MailChimp account is using the login() API method which will be disabled in the near future."

The original version of the 3by400 MailChimp Module2 used MailChimp's previous API. The latest version of our MailChimp module uses the current version of the MailChimp API. Please download and install the newest version, linked to the left.

Where do I find the API key and list ID?

When configuring your MailChimp module, you will be asked for a MailChimp API key and list ID. Both of these are located in your MailChimp account, and are accessible after logging in at www.MailChimp.com. Here's how you find them... API Key:
From the top,...

How do I get started with MailChimp?

First, go to www.MailChimp.com and sign up for an account. If your list is small, their accounts are free! After you have created your account, create at least one list and make sure you retrieve the list ID and your API key, as these will be required...

How do I change the MailChimp Module2 labels?

If you want to edit the MailChimp Module's labels, or change them to your language, we've made it easier. (Full Article) You can change the...

How do I resolve the AJAX error "Error Communicating with the Server"

Sounds like the mailchimp module cannot make a network connection to the server at MailChimp.com. Please check your firewall setting to make sure your server is allowed to make outbound connections.

Is there a MailChimp Module for Joomla 1.0.x?

Sorry, mod_mailchimp2 started life as a joomla 1.5 module, and there's enough demand to back-port it to Joomla 1.0, especially as Joomla 1.0 has passed end-of-life. Contact us if you need assistance with a Joomla upgrade.
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